Click here for the handouts.

Visit our Leadership Coaching section for links to download the manual, in its entirety or individual sections.

This Executive Summary Report presents aggregate measures of employee satisfaction in a representative sample of Missouri nursing facilities surveyed by OCS/My InnerView during 2012. These results constitute an initial baseline of information from the first voluntary statewide survey if its kind, and will serve as a guide to nursing home managers for enhancing the workplace environment and culture, as well as a reference point for future assessments of the experience of individuals served by the state's nursing facilities. This report is a sequel to a corresponding survey of satisfaction levels among nursing home residents and their family members conducted in 2011.

This initiative was made possible by a grant from the Missouri Department of Health and Senior Services to the University of Missouri Sinclair School of Nursing. OCS/My InnerView administered the surveys through a collaborative arrangement with the Sinclair School and with support and cooperation from the Missouri Health Care Association.

This report presents aggregate measures of resident and family satisfaction in a large and representative sample of Missouri nursing facilities surveyed by OCS/My InnerView during 2011. These results constitute an initial baseline of information from the first statewide survey if its kind, and will serve as a guide to service providers for continued quality improvement, as well as a reference point for future assessments of the experience of individuals served by the state's nursing facilities.

This baseline nursing home satisfaction measurement initiative was made possible by a grant from the Missouri Department of Health and Senior Services to the University of Missouri Sinclair School of Nursing. The surveys were administered by OCS/My InnerView through a collaborative arrangement with the Sinclair School of Nursing.

Written by two award-winning experts on long-term care, How to Find the Best Eldercare, tells how to find the eldercare options in your community. Included are Q&A sections that help you determine the level of care needed, practical information on how to pay, things to look for (and questions to ask) when visiting eldercare facilities or homecare services, and helpful lists of resources. Check out the Missourinet.com press release - MU professor co-authors book to help choose elder care.

The Consumers' Guide to Quality Care offers advice for families searching for quality nursing home care. In it, consumers will find suggestions about what to look for inside nursing facilities, how to identify quality nursing staff, and links to other resources on the web.

The Quality Improvement Program for Missouri (QIPMO), a joint project of the MU Sinclair School of Nursing and the Missouri Department of Health and Senior Services (DHSS), is dedicated to improving the quality of care in Missouri’s nursing homes.

The educational materials page, has start up tools for the new MDS Coordinator. There are also case studies and a sample care plan that clarifies many aspects of the Resident Assessment Instrument (RAI) and Minimum Date Set (MDS). Information about the QIPMO program and a schedule of the RAI/MDS Coordinators' Support Group Meetings are also provided.

We also have several helpful links on the Educational Materials Page. These websites and manual updates should be helpful for your facility’s MDS activities.

The publications page has a list of research articles, which would be of interest to researchers’ and providers of long term care.

The QIPMO program was developed through research conducted by the MU MDS and Quality Research Team, which has been working with the DHSS since 1993.

With the nursing home population expected to triple in the next few decades, nurses, consumers and researchers need ways to measure the quality of nursing home care. Marilyn Rantz, an MU Sinclair School of Nursing professor, and her team have taken the lead to address this issue by developing the observable indicators instrument. The Observable Indicators of Nursing Home Care Quality (OIQ) instrument is a list of questions and ratings designed to measure the multidimensional concept of quality in nursing homes. We have also recently added an assisted living version of the instrument. Both of these have been tested with three groups of individuals: consumers, ex-regulators, and registered nurses.

Read about the OIQ in several refereed journals

Summary of final report
Final report

The MU Interdisciplinary Center on Aging brings together the existing critical mass of University of Missouri health providers, researchers, and educators who are focused on the needs of the rapidly growing older adult population. This Center is built on the strong foundation of strengths and links which exist among over 80 faculty members representing six schools, five colleges, and 24 different departments.

Chronicles in Aging Newsletters
Winter 2010
Winter/Spring 2009
Winter 2008
Spring 2007
Winter 2006

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In her twelve years as a nursing home director, Professor Marilyn Rantz says that she has never once met an individual who wanted to be in the facility. Most view the idea of entering a nursing home as a dreadful specter that they would be happy to avoid. As a professor in the Sinclair School of Nursing, Rantz has developed a collaborative project designed to change that attitude from dread into anticipation and even excitement.

Read more and see the interviews at SyndicateMizzou

Visit the AgingMO.com website
Visit the TigerPlace website