Six consumers visited 30 homes together and completed the same OIQ. One week later one consumer returned to the facility. The consumers were oriented to the User Guide and completed 90 OIQ. The OIQ instrument showed acceptable interrater and test-retest reliabilities, and strong internal consistency.
The OIQ instrument gives consumers a list of items to assess when searching for nursing homes for their loved ones. As they tour the general living spaces, hallways and other areas generally available to nursing home visitors, this guide directs them to pay attention to such things as the home’s general environment, its noise level, the presence of odors and how well the staff seems to respond to residents who need assistance. The end result is a total score, which the consumers can compare to a range provided on the instrument, indicating levels of quality. The OIQ instrument can assist in the selection the right environment for their loved ones in about 20 minutes to 30 minutes.