Training and Consumer Education Materials (Consumer Voice)

Transfer and Discharge – These materials can be used for training and consumer education for Ombudsman program representatives, members of resident and family councils, and community education.

  • Prezi – video, with voiceover
  • Prezi – clickable, without voiceover
  • Prezi script
  • PowerPoint
  • Fact Sheet: Nursing Home Discharges You’ve Been Told to Leave…Now What? – This fact sheet was developed for long-term care consumers to inform them about their rights regarding involuntary discharges. This fact sheet can also be used in training by and for Ombudsman program representatives, for members of resident and family councils, facility-in-service training, and community education.