Nursing Home Help
Home Page   Consumers' Guide       Providers' Guide    QIPMO Helpful Links   Leadership Coaching   Research   Education
Leadership Coaching

In cooperation with the Missouri Department of Health and Senior Services, the MU Sinclair School of Nursing at the University of Missouri offers a Nursing Home Leadership Coaching Service to assist nursing home administrators and key operational leaders to meet the leadership challenges of the long-term care (LTC) industry. The services offered focus on helping nursing home administrators (NHA) deal effectively with the complex management issues they face each day in their business and personnel operations. The coaching is tailored to meet individual administrator needs within the context of each person's unique operational situations, as well as within the variety of corporate and business models in Missouri.

Designed as a voluntary service, the Nursing Home Leadership Coach assists with such issues as Operational Improvement, Corporate Compliance, Budget Analysis, Regulations, Process Improvement Leadership Skills, Staff Retention, Contract Review, Survey Readiness, Staff Training, Quality of Life, and Culture Change. The Coaching Service works collaboratively with our existing QIPMO program.

Nursing home administrators interested in consulting with Dave Walker should contact Jessica Mueller, Project Coordinator at the MU Sinclair School of Nursing at (573) 882-0241 or by e-mail at muellerjes@missouri.edu.
Dave Walker

Dave Walker, LNHA, functions as the NHA Coach. Mr. Walker has over 28 years of experience as an Administrator/Executive Director of skilled nursing homes with a long history of operations and financial accountability, facility upgrades, and budgetary analysis. He is the recipient of numerous industry awards, including the President's Award from the Missouri Association of Nursing Home Administrators in 2008 and 2009. He also has a BSE in Education.
Long-Term Care Survey Manual
Complete Long-Term Care Survey Manual
Long-Term Care Survey Manual by Section - print only the section(s) you need
  • Cover and Disclaimer (1 page) (updated June 2012)
  • Index (5 pages) (updated April 2013)
  • Section 1 - Survey Preparedness (104 pages) (updated April 2013)
  • Section 2 - Life Safety Codes (107 pages) (updated June 2012)
  • Section 3 - CMS, Culture Change, Artifacts of Culture Change (144 pages) (updated June 2012)
  • Section 4 - Quality of Care Rounds (72 pages) (updated June 2012)
  • Section 5 - Facility Self-Assessment (Mock Survey Tools) (106 pages) (updated March 2013)
  • Section 6 - During the Survey (20 pages) (updated June 2012)
  • Section 7 - After the Survey (61 pages) (updated June 2012)
Questions from the Field
  • Is it permissible for staff and residents to dine together? Answer! (April 2012)
  • Can volunteers or family members assist residents to eat? Answer! (April 2012)
  • Can facilities install a water softener to cold water lines? Answer! (March 2012)
  • Is it true that private rooms must have a privacy curtain? Answer! (March 2012)
  • I've heard that some homes are liberalizing resident's diets. Can you explain this? Answer! (February 2012)
  • Can a facility store items within 18-inches of the ceiling in a sprinklered building? Answer! (February 2012)
Leadership Coaching Statistics
2011

120 different facilities/organizations/people were contacted by MU's leadership coach
116 site visits in 87 different facilities were conducted by MU's leadership coach

  • 60 - For-Profit, 16 - Non-profit, 9 - Governmental, 2 - Other
  • 1 - ICF, 82 - SNF, 2 - Hospital/Hospital SNF, 2 - Other
    (Note: Some facilities fall into more than one category)
  • Ranging in size from 31 to 300 beds
Copyright © 2008 - MU MDS and Quality Research Team and the Curators of the University of Missouri. All rights reserved. DMCA and other copyright information.
An equal opportunity/affirmative action institution.
Contact webmaster
Updated Tuesday, April 16, 2013